Shipping and return policy
We currently only deliver inside the Continental United States.
Unfortunately, we cannot guarantee the exact time of delivery. Placing the order for a particular day/time may be necessary to ensure your gift is delivered on the day you requested.
Additionally, we cannot promise that your package will not arrive before your scheduled day. We just guarantee that it will not be late. Based on the location to and from and FedEx transit lanes, sometimes deliveries arrive before expected. There is nothing we can do about this.
In most cases, orders placed by 2 p.m. M-F in the recipient's time zone will be processed that day (earlier times may apply to some areas and during holidays). Saturday processing is available for orders process by 11:30 am in the recipient's time zone.
We stand by our product with a money back guarantee. If you are not satisfied with your product, please email: firstname.lastname@example.org with a detailed explanation about your situation.
If for any reason the delivery address, delivery date or recipient name is incorrectly inputted by the sender, we cannot guarantee the arrival date.
Please include apartment, unit, or room number in the delivery address, if applicable. Deliveries to colleges and universities may take extra time.
We are unable to process orders for delivery to P.O. Boxes or APOs.
A signature is not required; the carrier may leave the package if no one is available to accept the delivery. Please ensure the area you are having the package is safe for unsigned package drop off. We are not responsible for theft.
Changes to delivery address information after the order has been shipped will result in a $20.00 charge.